Important Shipping Updates
Please bear in mind that we are not responsible for any customs or duty that may be charged on parcels shipped outside of Great Britain. Customers may be charged tax at their local rate on the value of their order. This now includes EU customers. We complete detailed customs declarations to ensure that you are charged correctly (and not over-charged). Individual countries have different thresholds for charging taxes. Orders to the USA are not normally charged tax on import.
We are shipping orders twice a week, on Mondays and Thursdays.
We are able to fulfil orders with minimal contact with others.
All UK orders are sent with Royal Mail 24. This is a tracked service, and most parcels are delivered within 24 hours of us shipping.
Overseas orders are sent either Business Priority (not tracked), or Business Tracked, depending on what you selected at the checkout. If you selected a tracked service, you will receive a tracking number when your parcel ships. Please allow a bit more time than normal for your order to arrive, due to the current world situation.
We are also offering Courier shipping to the USA. This is an extremely fast and reliable service, but does of course, cost more. We have set it at £45 as the service is volume based, rather than weight based. If your order costs less to ship, we will refund the difference. Please do get in touch with us via the contact form if you would like a quote on Courier shipping for your order.