Changes due to Covid-19
We are shipping orders twice a week, on Mondays and Thursdays.
We are able to fulfil orders with minimal contact with others. Furthermore, we are following similar procedures to food prep while packing: washing hands before starting and wiping down work surfaces before handling anything.
All UK orders are sent with Royal Mail 24. This is a tracked service, and most parcels are delivered within 24 hours of us shipping.
Overseas orders are sent either Business Priority (not tracked), or Business Tracked, depending on what you selected at the checkout. If you selected a tracked service, you will receive a tracking number when your parcel ships. Please allow a bit more time than normal for your order to arrive, due to the current world situation. Parcels to the USA are taking between 1 and 8 weeks to arrive, with most arriving safely within 4 weeks, this delay is due to the difficulties at USPS.
We are also offering FedEx shipping to the USA. This is an extremely fast and reliable service, but does of course, cost more. We have set it at £45 as the service is volume based, rather than weight based. If your order costs less to ship, we will refund the difference. Please do get in touch with us via the contact form if you would like a quote on FedEx shipping for your order.